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Customer Success Story

Launching a high-end home insurance product with speed and certainty

Rivr needed a robust pricing engine to bring their premium UK home insurance offering to market, without delays or engineering overheads. Swallow delivered seamlessly

Live in under a week
From model ideation to live quotes in record time
10× faster adjustments
Rivr can now fine-tune pricing logic at lightning speed
8× lower running costs
A cost-effective alternative to traditional enterprise systems

Rivr is a UK Insurtech founded by Will Clarkson Web in 2023. Rivr offers a curated, high-value home insurance product. Rivr are an appointed representative backed by an experience MGA.

Rivr have built their own unique insurance risk pricing model in Swallow and are distributing digitally through their website.

www.rivrcover.com

“Whilst our technical team was keen to build pricing ourselves, we decided to go with Swallow because of their domain experience and the product looked great. And happy we did, for our complex pricing model, the platform allowed us to quickly build and easily maintain and iterate pricing in the underwriting team.

Swallow has enabled us to get to market in a fraction of the time it would’ve taken us and saved thousands in development costs."

Will Clarkson Webb
Founder & CEO, Rivr

Rivr’s Challenge

Launching a differentiated home product hinged on precise pricing, but creating a bespoke pricing engine would slow the launch and burden engineering resources:

Needed to separate complex risk logic from the core distribution stack

Building an in-house engine risked delays and becoming overrun

Required autonomy for underwriters to iterate quickly without waiting on developer cycles

They required a solution that could:

Detach pricing logic from core systems for agile iteration

Empower non-engineers to update models safely

Ensure high confidence through automated testing

Scale with their appointed-representative and MGA frameworks

Swallow’s Solution

Swallow stepped in as a self-service pricing hub that Rivr could plug into instantly, no heavy integration needed

With Swallow:

Rivr built their first pricing draft in under a week

The platform ran thousands of tests on each version

Underwriters controlled model adjustments, freeing up devs

Pricing updates went live in minutes, not weeks

In conclusion

Rivr launched faster, scaled smarter, and kept costs down, all while giving underwriters direct control. Swallow became the backbone supporting their high-value home insurance launch.

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